Delivery and payment

Methods of receiving goods

Store delivery

In Lviv* for purchases of goods amounting to 30,000 UAH or more - delivery is free, for orders up to 30,000 UAH the delivery cost within Lviv is 500 UAH, outside the city – 500 UAH + 24 UAH/km.
PROMOTION! For orders paid on Saturday or Sunday from June 1, 2024, delivery is free regardless of the purchase amount. Store delivery is only available within Lviv and nearby villages.

*The delivery boundaries can be viewed on the map provided below.

Delivery of goods is carried out on weekdays from 9:00 AM to 5:30 PM within 3 working days from the moment of purchase, subject to availability in the warehouse. We consider your preferences regarding the day and time of delivery. The driver will definitely call an hour before arrival. Please note that delivery is to the entrance only, meaning unloading and carrying the goods to an upper floor is not included.

Transportation Company

Delivery of goods via the transportation company Nova Poshta or Delivery. If the goods are in stock, delivery to your branch takes up to 3 calendar days from the moment of your confirmation. The cost of delivery depends on the weight and dimensions of the goods and is determined according to the carrier's rates.

** When ordering goods marked "On order" – please check the delivery times to the warehouse with the online store consultant. Delivery times to the warehouse depend on the availability of the goods at the factory and can range from 3 days to 2 months.

Please remember that according to the carrier's rules, by receiving the goods at the transportation company's branch, you agree with their appearance and completeness.

Self-Pickup

Pick up goods in Lviv or Kyiv:

  • Lviv region, Solonka village (main warehouse)
    working hours: Mon-Fri 9:00 AM to 6:00 PM, Sat 9:00 AM to 5:00 PM, Sun - closed);
  • Lviv: 286b Horodotska Street (KERAMA MARKET showroom)
    working hours: Mon-Fri 9:00 AM to 7:00 PM, Sat 9:00 AM to 6:00 PM, Sun 11:00 AM to 6:00 PM);
  • Kyiv: 6 Zdolbunivska Street (regional warehouse)
    working hours: Mon-Fri 9:00 AM to 6:00 PM, Sat, Sun - closed).

    Please note that the company's main warehouse is located in Lviv (Solonka), so if you wish to pick up goods directly from the showroom in Lviv or the warehouse in Kyiv, the transfer between warehouses may take up to 3 working days.

When receiving the goods, be sure to check their quantity, integrity, completeness, etc.

CERAMA MARKET understands the needs of customers receiving oversized cargo - that's why we provide one day for inspection for defects.

Payment for the Goods

Payment with Visa/MasterCard

For quick payment of your order on the website, select the payment method "Payment with Visa/MasterCard" to pay with your bank card online.

Payment upon receipt of the goods

Choose this payment method only if you wish to make payment for the order in Lviv at 286b Horodotska Street (cash, bank card).

Non-cash payment

You have the option to make payment for your order via non-cash payment according to the invoice received from our manager, at any bank branch, from your bank account, or through internet banking.